All Systems Operational
Platform ? Operational
Billing ? Operational
Support (help.livestream.com) ? Operational
Store (store.livestream.com) ? Operational
Original Livestream Platform Operational
Livestream Hardware Encoders Operational
Livestream Producer Operational
Livestream Studio Software Operational
Livestream Mobile App Operational
Livestream Broadcaster Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Scheduled Maintenance
Scheduled - In order to provide you with the best possible service, our Livestream Producer software application for both Mac and PC will require all customers to upgrade to version 1.0.13. This change will occur Monday, February 29th at 7am ET.
Previous versions of Livestream Producer will no longer be supported after that time.

What do I need to do?

- Uninstall any version prior to 1.0.13. Version 1.0.13 was originally released on December 20th, 2015. If you have updated since then, you do not need to update again.
- Download Livestream Producer version 1.0.13. Links to the Mac & Windows versions of Producer are available on our website.


What will happen if I don’t update to 1.0.13?

If you haven't updated your version of Producer to 1.0.13 by February 29th, you will likely experience the following:

- Inability to log into the Producer software.
- A prompt to upgrade to 1.0.13.
- Inability to stream using an older version of Producer.

If you have any questions, please contact our Customer Care team by creating a ticket at help.livestream.com.

-The Livestream Team
Feb 23, 17:49 EDT
Past Incidents
May 5, 2016

No incidents reported today.

May 4, 2016

No incidents reported.

May 3, 2016

No incidents reported.

May 2, 2016

No incidents reported.

May 1, 2016

No incidents reported.

Apr 30, 2016

No incidents reported.

Apr 29, 2016

No incidents reported.

Apr 28, 2016

No incidents reported.

Apr 27, 2016

No incidents reported.

Apr 26, 2016
Resolved - This incident has been resolved. If you have any questions related to the cause of this issue, please create a support ticket at help.livestream.com. Thanks again for your ongoing patience.
Apr 26, 17:27 EDT
Monitoring - We have identified an issue accessing the Livestream platform and have made some system updates that are allowing the platform to stabilize. We expect the platform to be back to full performance shortly.
Apr 26, 12:09 EDT
Apr 25, 2016
Resolved - We have resolved the Mobile Playback issue. Thanks for your patience and remember to always check status.livestream.com for platform updates.
Apr 25, 14:56 EDT
Investigating - We are currently investigating an issue with Mobile Playback. We appreciate your patience, if you have any further questions, please visit help.livestream.com and check status.livestream.com for updates.
Apr 25, 14:52 EDT
Apr 24, 2016

No incidents reported.

Apr 23, 2016

No incidents reported.

Apr 22, 2016

No incidents reported.

Apr 21, 2016

No incidents reported.