All Systems Operational
Platform ? Operational
Billing ? Operational
Support (help.livestream.com) ? Operational
Store (store.livestream.com) ? Operational
Original Livestream Platform Operational
Livestream Hardware Encoders Operational
Livestream Producer Operational
Livestream Studio Software Operational
Livestream Mobile App Operational
Livestream Broadcaster Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Scheduled Maintenance
Scheduled - In order to provide you with the best possible service, our Livestream Producer software application for both Mac and PC will require all customers to upgrade to version 1.0.19.
This change will occur Monday, August 15th at 7am ET. Previous versions of Livestream Producer will no longer be supported after that time.

*What do I need to do?*
- Uninstall any version prior to 1.0.19.
- Download Livestream Producer version 1.0.19. Links to the Mac and Windows versions are available on our website.
**If you are currently running version 1.0.19, you do not need to take any action.**

*What will happen if I don’t update to 1.0.19?*
If you haven’t updated your version of Producer you will likely experience the following:
- Inability to log in to the Producer software.
- A prompt to upgrade to 1.0.19.
- Inability to stream using an older version of Producer.

If you have any questions, please contact our Customer Care team by creating a ticket at help.livestream.com.

– The Livestream Team.
Aug 10, 18:04 EDT
Past Incidents
Aug 25, 2016

No incidents reported today.

Aug 24, 2016
Resolved - This incident has been resolved.
Aug 24, 14:42 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 24, 14:36 EDT
Investigating - We are currently investigating issues on the Livestream Platform. We will update this thread as soon as we have more information. Thanks for your patience.
Aug 24, 14:35 EDT
Aug 23, 2016

No incidents reported.

Aug 22, 2016
Resolved - This incident has been resolved.
Aug 22, 14:46 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 22, 14:37 EDT
Investigating - We are currently investigating an issue related to image cropping on images uploaded to the Livestream Platform. As soon as we have more information, we will update this status. Thanks for your patience.
Aug 22, 14:18 EDT
Aug 21, 2016

No incidents reported.

Aug 20, 2016

No incidents reported.

Aug 19, 2016

No incidents reported.

Aug 18, 2016

No incidents reported.

Aug 17, 2016

No incidents reported.

Aug 16, 2016

No incidents reported.

Aug 15, 2016

No incidents reported.

Aug 14, 2016

No incidents reported.

Aug 13, 2016

No incidents reported.

Aug 12, 2016

No incidents reported.

Aug 11, 2016

No incidents reported.