Studio - Remote Guest Feature

Incident Report for Livestream

Resolved

This incident has been resolved.

Posted Apr 24, 2020 - 00:20 EDT

Update

This incident has been resolved.

Posted Apr 24, 2020 - 00:16 EDT

Update

This incident has been resolved.

Posted Apr 24, 2020 - 00:15 EDT

Update

We are continuing to monitor for any further issues.

Posted Apr 23, 2020 - 20:03 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 23, 2020 - 18:44 EDT

Identified

Our team has identified an issue preventing the browser-based encoder from detecting webcam signals and going live. This issue impacting remote guest functionality and web control in Livestream Studio.

Posted Apr 23, 2020 - 18:02 EDT

This incident affected: Livestream Hardware Encoders (Livestream Studio Software).