We are continuing to monitor for any further issues.
Posted Apr 23, 2020 - 20:03 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Apr 23, 2020 - 18:44 EDT
Identified
Our team has identified an issue preventing the browser-based encoder from detecting webcam signals and going live. This issue impacting remote guest functionality and web control in Livestream Studio.
Posted Apr 23, 2020 - 18:02 EDT
This incident affected: Livestream Hardware Encoders (Livestream Studio Software).